We had a refrigerator go out on Friday/Saturday and called on Saturday morning at 08:10 and left a message that we needed a refrigerator repair. Igor returned our call within 15 minutes and we arranged a repair call. He gave us a Time frame, but showed up 2 hours early, which he said he might. Well, he is very polite, efficient and professional, made the repair and took the time to make us feel comfortable with him and his service. VERY HAPPY*****.
Awesome experience. Booked online appointment Saturday morning, Igor called to ask if he could come early, and diagnosed the problem of a leaky washing machine in less than a minute. Very professional and very efficient. Will call 5 Star for all my appliance repairs...suggest you do the same.
Excellent service! Couldn't have been better, from the initial call to their office to completion of the job. Prompt, reliable, professional. First call to make in the future if an appliance goes south. Thanks!
Needed a last minute repair on my fridge. It wasn’t cooling and it wasn’t something I could troubleshoot or fix myself. Igor was very professional, had the parts on hand and did the work quickly without any issues. If I need to have something done again, I’ll be contacting them in the future.
Fridge died on Christmas Day. I was able to book an appointment online. Vitaliy called me to confirm the appointment on Monday morning. He was very polite. He repaired my fridge quickly and efficiently. I would use them again!
5 Star definitely is worthy of their name! Super fast response time, great communication and reasonable rates. I would not hesitate to use them for any appliance repair you may have!
Vitaly was friendly and obviously knew what he was doing. He answered all my questions and offered suggestions for improved performance of my appliance. Thank you.
I had an emergency call at my rental property for a refrigerator not working. Knowing that its the weekend and Covid 19 situation that most places are closed. I called 5 Star Appliance Repair and their tech (Igor) was at my rental property less than an hour. Igor was very informative and got the job done! Will definitely use 5 Star again in the future. Thank you Igor for the great services!
We had a problem with our double-oven. First the cooling fan seemed to work differently and then the unit went dead. We use this appliance almost every day to prepare meal so this was a big problem especially during this times. Tried to reset breaker to no avail. After some research we called 5 Start...
We had a problem with our double-oven. First the cooling fan seemed to work differently and then the unit went dead. We use this appliance almost every day to prepare meal so this was a big problem especially during this times. Tried to reset breaker to no avail. After some research we called 5 Start. It was our first experience with them. We were answered by a very nice person who was able to schedule us in at a convenient time period. The technician called within the agreed time period to inform us that he would arrive within 30 minutes. Once he arrived, he once again reviewed the facts and actions we had taken. After some tests he quickly identified the problem as a burnt fuse. He did not have the part there but he was able to verify available and provide us with an accurate estimate for the service. He also assured us that he would be back that same day with the part to complete the service. As promised, a few hours later he called to inform us that he was on his way back the necessary part. He completed the repair , tested the unit and we verified that it was working perfectly. He informed us that the repair had a 90 day parts and labor warranty. This was a surprise as most other repair shops offers only warranty on parts. He left making sure that everything was left as before, collecting all bits and pieces. I will definitely will be using them again in the future and highly recommend their services.
Our washer stopped working and with 4 kids we do a lot of laundry so we needed this fixed ASAP. I booked online at 8:30 last night for an appointment today at 11. Vitaliy showed up on time, educated us, and fixed the issue. Amazing pricing and great quality! If we ever have another appliance issue we will be using this company again and I will recommend this company to friends and family.
Had never even heard of this company. Our refrigerator died late Saturday night. By the time I called them on Monday morning two other appliance places told me that they could not come till Friday. The appliance guy answered at 7:30 am and was at my house by 11:00. Ran to pick up the compressor...the refrigerator was working by 2: 00 that Monday afternoon. Excellent service, very nice people. Don't hesitate, call this company!
Out of nowhere, the stove broke and the heat indicator will not shut off. I called (Friday after hours and left a voicemail) and received a call back within 15 minutes. We scheduled for next day morning. Mr. Igor was on time and very professional. He diagnosed the problem and had it fixed. The price was reasonable and negotiable. I was very pleased with his work and communication. Thank you. I highly recommend them.
— My dryer was not working so I found these guys and scheduled a next day repair. The tech was fast, clean, respectful. They had the parts handy and did the repair within around 20 minutes. He also gave me advice on how to maintain my Samsung dryer. Very satisfied and would definitely recommend them
I called them when my icemaker broke. Their process for service and repair is amazing. I entered my information and chose a time for the next day. Igor came the next day and replaced my icemaker. He is amazing, very knowledgeable, explained everything to me, and just really nice. They are very reasonable price wise. I had Igor come back and replace the soap dispenser on my dishwasher. I will use 5 Star from now on for appliance repair!
Honest, showed up on time, up front on prices.
These guys promptly responded to my emergency situation. Within minutes of arrival, the technician diagnosed and fixed the problem. I'm very grateful for their service and gladly give 5 stars to 5 Star Appliance Repair!
Excellent, quick service.Great experience.
Very Professional. I called mid afternoon and by the evening they had a tech at my house to fix my dryer. The tech was also very knowledgeable. Diagnosed the problem and fixed it within the hour. Couldn't thank them enough.
Quick, professional and an honest business. Highly recommend!
1.Our freezer was not closing properly and that means motor was running overtime. In this hot weather we needed a quick and professional service ASAP 2 It was easy to speak with the Dispatcher Mr Anatoly and he responded right away . The was very polite and scheduled the appointment with a professional technician Vitaly . He was very efficient and professional and sympathetic. He solved the problem very quickly...
1.Our freezer was not closing properly and that means motor was running overtime. In this hot weather we needed a quick and professional service ASAP 2 It was easy to speak with the Dispatcher Mr Anatoly and he responded right away . The was very polite and scheduled the appointment with a professional technician Vitaly . was very efficient and professional and sympathetic. He solved the problem very quickly 3. We got a call to confirm the appointment and Vitaly did call about 20 minutes before coming to my home 4. Technician introduce himself. His name is Vitaly . He is very polite and a thorough gentleman He explained the problem . It was very low charges, he provided accurate estimate 6 Vitaly had all the tools for repairs 7 he looked at my icemaker ,diagnosed problem and offered solution for no charges 8 Vitaly told me about the guarantee and tips for not to incur the freezer not being closed properly, 9 he left the place as clean as before. My over all experience was Excellent. I would recommend 5 StarAz and Vitaly to my friends without any second thoughts.
Great service, very professional, knowledgeable, and proficient! Highly recommendable!
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